Artibaa Limited www.artibaa.com Last updated: 1 May 2025
1. Introduction
Welcome to Artibaa Gallery. Artibaa Limited ("Artibaa," "we," "us," or "our") is a New Zealand registered limited liability company operating an online art gallery platform at www.artibaa.com. We connect original artists from New Zealand and across Africa with collectors around the world.
By using our website or engaging with our platform as an artist or collector, you agree to the terms of this Privacy Policy.
2. Who This Policy Applies To
This policy applies to:
● Artists who submit their works and profile information to be listed on the Artibaa Gallery platform
● Collectors who browse, make offers on, or purchase artworks through our platform
● General visitors to www.artibaa.com
3. Information We Collect
3.1 Information We Collect from Artists
When an artist registers with Artibaa Gallery, we collect the following through our Artist Profile Form and onboarding process:
● Full legal name and preferred display/artist name
● Country of residence, city, and nationality
● Phone number and WhatsApp number
● Email address
● Website or portfolio URL and social media handles
● Artist biography and photograph (for public display on our website)
● Artistic style, medium, and years of practice
● Bank account details for payment purposes (account name, bank name, account number, SWIFT/IBAN code, and currency of account)
● Artwork details including title, medium, dimensions, year of creation, asking price, and high-resolution photographs
3.2 Information We Collect from Collectors
When a collector makes an offer or purchases an artwork through our platform, we collect:
● Full name
● Email address
● Shipping address
We do not store your payment card details. All payment transactions are processed securely through Stripe, our third-party payment processor. Please refer to Stripe's privacy policy at stripe.com/privacy for information on how Stripe handles your payment data.
3.3 Information Collected Automatically
When you visit www.artibaa.com, we and our third-party analytics partners may automatically collect certain information about your device and browsing behaviour, including:
● IP address and general location
● Browser type and version
● Pages visited and time spent on the site
● Referring website or link
● Device type and operating system
This information is collected through Google Analytics and Meta (Facebook) Pixel to help us understand how visitors use our website and to improve our platform and marketing. Both tools may use cookies to collect this data.
4. How We Use Your Information
We use the information we collect for the following purposes:
● To operate the platform managing artist listings, processing collector offers, confirming sales, and coordinating the shipping and delivery of artworks
● To process payments facilitating payment to artists following a completed sale, via our payment partner Stripe
● To display artist profiles publishing artist biographies, photographs, and artwork details publicly on www.artibaa.com with the artist's consent
● To communicate with you responding to enquiries, sending sale updates, shipping notifications, and other transactional communications
● To send newsletters and marketing emails with your consent, we send newsletters and promotional updates to both artists and collectors via Hostinger Reach, our email marketing platform. You may unsubscribe at any time using the link in any email we send
● To improve our platform using analytics data from Google Analytics and Meta Pixel to understand user behaviour and improve our website and services
● To comply with legal obligations retaining records as required under New Zealand law
5. Cookies
Our website uses cookies with small text files stored on your device — to enhance your experience and collect analytics data. The cookies we use include:
● Essential cookies necessary for the website to function, including those set by WordPress and Stripe
● Analytics cookies set by Google Analytics to track website usage and visitor behaviour
● Marketing cookies set by Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram
You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website. Where required by law, we will request your consent before placing non-essential cookies on your device.
6. Sharing Your Information
We do not sell your personal information to any third party. We may share your information only in the following circumstances:
● With Stripe: to process payments securely
● With Hostinger Reach: to send newsletters and marketing emails to subscribers
● With Google and Meta: through analytics and pixel tools, in accordance with their respective privacy policies
● With logistics partners: collector shipping addresses are shared with our appointed couriers and curators solely for the purpose of delivering purchased artworks
● With artists: we may share a collector's general delivery region (country or city) with the relevant artist for logistics planning purposes. We do not share a collector's full personal details with artists without necessity
● With legal or regulatory authorities: where required by law or to protect our legal rights
All third-party partners we work with are required to handle your information in accordance with applicable privacy laws.
7. International Data Transfers
Artibaa Limited operates across New Zealand and Africa. Your personal information may be stored or processed outside of New Zealand, including across various African countries where our artists are based, and on the servers of our third-party platforms (Google, Meta, Stripe, Hostinger). We take reasonable steps to ensure that any international transfer of your data is handled with an appropriate level of protection.
8. Data Retention
We retain your personal information for as long as is necessary to fulfil the purposes set out in this policy, or as required by law. Specifically:
● Artist information is retained for the duration of the Artist Listing Agreement and for a period of three (3) years following its termination
● Collector information is retained for up to five (5) years following a completed transaction for accounting and legal purposes
● Analytics data is retained in accordance with the default retention settings of Google Analytics and Meta
You may request deletion of your personal information at any time by contacting us at the details in Section 11.
9. Security
We take the security of your personal information seriously. We use reasonable technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. Artist bank details and sensitive personal information are handled with particular care and are not shared beyond what is strictly necessary.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Your Rights
Depending on your location and applicable law, you may have the following rights in relation to your personal information:
● Right of access: to request a copy of the personal information we hold about you
● Right to correction: to request that we correct inaccurate or incomplete information
● Right to deletion: to request that we delete your personal information, subject to our legal obligations
● Right to withdraw consent: to withdraw consent to marketing emails at any time by clicking unsubscribe in any email or contacting us directly
● Right to complain: if you are based in New Zealand, you have the right to lodge a complaint with the Office of the Privacy Commissioner at privacy.org.nz
To exercise any of these rights, please contact us using the details in Section 11.
11. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal information, please contact us:
For general and collector enquiries: admin@artibaa.com
For artist enquiries: artists@artibaa.com
Registered business: Artibaa Limited, New Zealand www.artibaa.com
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our platform following any changes constitutes your acceptance of the updated policy.
Shopping Cart